Contact Information

For your convenience, San Mateo Credit Union provides many ways for you to access your accounts or contact our skilled member-service professionals. Whether you prefer to contact us online, via mail, or by phone, we make it quick and easy.

To contact us about any of the following please click on the item.

• Ordering Checks
• Wire Transfers
• Reporting lost or stolen credit cards
• Reporting lost or stolen Visa® Check Card or ATM Card

MAILING ADDRESS

Send loan payments and correspondence to:

San Mateo Credit Union
P.O. Box 910
Redwood City, CA 94064-0910

E-MAIL

General questions:	memberservices@smcu.org*
Human Resources Department:	hrd@smcu.org
Financial Education Department:	FinancialEducation@smcu.org
Web site comments or problems:	smcuonline@smcu.org

* Please do not send confidential or sensitive information via e-mail.

PHONE NUMBERS

Call-24:	(650) 363-1777
DirectAssist: toll-free:	(650) 363-1725 (888) 363-1725
Real Estate:	(650) 363-1799**

** Please note that loan officers cannot give account balances or make transfers.

FAX NUMBERS

Member Services:	(650) 364-0330
Real Estate:	(650) 367-1227