SMCU, we strongly believe that everyone has the right to keep their
information private. That's why SMCU never sells our members' personal
data to third parties, nor do we sell our member lists to catalogs,
direct mail companies, magazines, or other non-financial service providers.
To learn more about what SMCU does with your personal information, please click
SMCU encourages you to take part in protecting your financial
privacy. We offer the following guidelines to help keep your personal
Be careful not to give account information over
the phone to people claiming to represent
SMCU. If you have any concerns, ask for the caller's name and
phone number, so you can
call back to confirm association with SMCU. As an added measure,
call our Contact Center at (650) 363-1725 to confirm the call.
Do not share financial information with any merchants
unless you are making a purchase
or entering into an agreement with them that involves your money
or your account.
Make sure that SMCU has current information on you
— such as address, phone numbers,
and e-mail — so we can easily contact you if we detect potentially
fraudulent activity on
any of your accounts.
Never divulge your personal identification number
(PIN) to anyone. Don't write it down in an
obvious place or carry it in your wallet. The safest thing to
do is pick a PIN that's easy for
you to remember but difficult for someone else to figure out.
If you lose or misplace your credit card, debit
card, or checks, inform SMCU at once.
If you wish to stop receiving unsolicited credit
card offers in the mail, call the Credit Reporting
Industry pre-screening opt-out toll-free number at (888) 567-8688
and follow the recorded prompts.
If you have any questions about your privacy or would like to restrict information sharing,
please call our Contact Center at (650) 363-1725, and we will be happy to
help you. Or, if you would rather send us an email indicating you would like to restrict information sharing, please send us your choice at email@example.com or click here for a printable PDF.