We'll be here when you need us
All SMCU branches and ATMs are open. SMCU branch hours of operation are Monday - Thursday: 9am-5pm, Friday: 9am-6pm and Saturday: 9am-2pm.
We have implemented branch appointments
for transactions like: loan applications, new certificates and other member service requests. Appointments are available Monday – Friday: 9am – 4pm and Saturday: 9am – 12pm at various branch locations. Fill out the form
and a branch representative will reach out at the number provided to schedule your appointment.
Our Contact Center
is available Monday - Friday: 8am-6pm
and Saturday: 9am-3pm
. Our Call-24
automated telephone banking is also available at (844) 518-0515.
Accessing your account remotely through Online Banking
and Mobile Banking
has never been easier. Our recent digital upgrade has allowed us to offer an enhanced online and mobile banking experience with external transfer and mobile check deposit features. The upgrade was timely with the growing use of digital channels that has only accelerated in recent months however Shared Branch usage has continued to decline. As a result, we have made the difficult decision to stop offering Shared Branch accessibility.
Please be aware that Shared Branch access will no longer be available, as follows:
- Effective August 28, 2020, the Shared Branch Express ATM in the lobby of our South San Francisco branch will no longer be available. This will primarily impact members of other credit unions.
- Effective August 31, 2020, Shared Branch services at other credit unions will no longer be available to SMCU members. This means SMCU members will no longer be able to go into Shared Branch locations at other credit unions to conduct transactions on their SMCU account.
about SMCU’s upgraded mobile and online banking as well as access how-to guides and videos. CO-OP Network’s 30,000-plus surcharge-free ATMs throughout the country for cash withdrawals and deposits will continue to be available to SMCU members
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