We'll be here when you need us
As part of our preparation to keep our community and employees safe and to optimize resources where they are most needed, we are reallocating staff from our Half Moon Bay branch and West Lake branch locations to other areas. Accordingly, we are temporarily closing our Half Moon Bay
branches effective March 17, 2020. ATMs at these locations are open for business.
Update for March 20:
SMCU branch hours of operation effective Monday, March 23rd
(until further notice) will be: Monday – Friday: 10am-4pm
and Saturday: Closed
We encourage you to use our digital channels: online and mobile banking with mobile deposit, Call-24 and our contact center. We realize that there may be some transactions that will require a visit to a branch. We have implemented a branch appointment form for transactions like: Loan Applications, New Certificates and other Member Service requests. Appointments are available Monday – Friday: 10am – 3pm at various branch locations.
Fill out the form and a branch representative will reach out at the number provided to schedule your appointment.
Our Contact Center
is available Monday - Friday: 8am-6pm
and Saturday: 9am-3pm
. Our Call-24
automated telephone banking is also available at (844) 518-0515.
San Mateo Credit Union has seven full-service branches in Northern California's Bay Area, and members have access to more than 30,000 surcharge-free ATMs nationwide. Or bank anywhere, anytime with Online Banking
or Mobile Banking
. SMCU members also get access to more than 5,000 shared branch locations at credit unions around the country. Visit any shared branch to make deposits, withdrawals, or loan payments like you would at SMCU.
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