San Mateo Credit Union (SMCU) is providing this link to an external website because it may contain related information of interest to you or the website is one of our partners. You are leaving the SMCU to a website that is not operated by the credit union and is not responsible for the content. SMCU does not represent either the third party (external website) or the member if the two enter into a transaction. The privacy and security policies may differ from those practiced by SMCU. Click “Continue” to go to the website or cancel to remain on the SMCU website.
Phone Scam Alert: We have reason to believe our members are receiving calls with our Caller ID. Caller ID can be easily spoofed. If you receive a phone call claiming to be from SMCU asking you to verify account information, do not reply or provide any information. SMCU will never call or text to ask you to verify information about your card such as your PIN or a code. To verify, call us directly. Learn more on how you can protect yourself from scams.
At San Mateo Credit Union, we believe the strongest relationships are built on trust and transparency. We provide a digital library of our forms and disclosures so you can easily access the information you need.
The following forms are available for members to request loan extensions. Once completed, submit your forms to [email protected] or fax to 650-363-0862. All extension terms are subject to review. Do no complete the section labeled Credit Union Use Only.
For information regarding a loan modification or loan workout, please visit our loan modification page.
A new look for us means better experience for you. Our redesigned site makes it easy to find what you need and it looks great on desktop and mobile.
Access to your account is only a couple clicks away. To log in, click the Login button at the top of any page, then enter your user name and password, which have not changed.
Find loans, accounts, credit cards, digital banking, and much more – all in fewer clicks. Explore the top navigation and go directly to popular pages using “Quick Links”
Find answers fast using our convenient search tool. Just submit your question to get a full range of results found within our site.
Choose a financial milestone on the homepage to read online educational materials, plan for related events, check out products and helpful resources, and more.
From useful calculators to online financial education courses to security tips, SMCU has an entire section dedicated to keeping you financially fit.