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Account Alerts

The easy way to monitor account activity

In the fight against cyber criminals who continuously try to access private information, staying on top of your financial account activity is a must. San Mateo Credit Union takes your account security seriously, so we offer completely free* Account Alerts to our members.

You'll be notified

By setting up one or more Account Alerts, you’ll receive an email or text message (your choice) when certain transactions are performed or changes in your account occur. That way, if there’s a transaction you don’t recognize, you can let us know right away.

Please note:  Different Account Alerts are available from different SMCU partners and you may need to create an account with those partners to access the alerts. Follow the instructions below to set your alerts today! You can sign up for as many as you’d like based on the accounts and cards you have.

Alert Type How it works How to sign up
Debit Card alerts from CO-OP You can choose to be notified of Debit Card activity above certain dollar amounts, including purchases made in store, online, or through various merchant types. Sign up on CO-OP's website
Credit Card purchase alerts from Visa® Receive alerts when purchase exceeds a specific amount, when your card is used outside the U.S., or when a purchase is made by phone or online. Enroll on Visa's® site
Credit Card fraud alerts If there is suspicious activity on your SMCU credit card, these alerts can notify you right away. Then you can take action immediately – either by interacting with the system on the phone or by texting a command. Log in in to Online Banking, click on your Credit Card account, go the "Communications" tab then click on "Fraud Alerts."
SMCU Account Alerts Set up a variety of alerts for any SMCU account. For example, be notified when your checking balance dips below a certain level, when a savings withdrawal is made, and more. Log in to Online Banking, click on "Settings," then select "Security and Alerts."
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Questions about Account Alerts?

Give us a call at (650) 363-1725 or visit your nearest branch in San Mateo County, California

* SMCU does not charge for Account Alerts. However, your carrier's message/data rates may apply. Please check with your carrier for specific SMS/Text charges.
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