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Technology Upgrade

Technology Upgrade

5/22/2019

From 6:00pm (PDT) on Friday, June 7, until 9:00am on Tuesday, June 11, SMCU is performing a major Technology Upgrade to make our services faster and more efficient.

During the Technology Upgrade, these systems and services will NOT be available:

  • Branches will be closed on Saturday, June 8 and Monday, June 10
  • You will be unable to use any CO-OP Shared Branches or Shared Branch "Express" ATMs to access your SMCU accounts
  • The Contact Center will not have systems access to process any transactions or balance inquiries
  • Online Banking, Mobile Banking, and Call-24 Telephone Banking will be unavailable
These systems and services WILL be available:
  • ATM cash withdrawals
  • Debit cards purchases and cash withdrawals/cash back
  • Credit card purchases, cash advances, and balance transfers

After the upgrade, there are several important things to know, including the need to set a new Online Banking password. Please keep an eye on your mail and email and visit smcu.org/techup for complete details and ways your SMCU services may be impacted.