Skip to Main Content Skip to Sitemap Online Banking

Elder Abuse

Elder abuse impacts thousands of older Americans

Elderly people in California and throughout the country become victims of financial exploitation and abuse far more often than most of us realize. From phone scams with strangers pretending to be a relative in trouble to intimidation by members of their own family, seniors are vulnerable to many kinds of financial abuse.

Report elder abuse to Eldercare Locator

(800) 677-1116
Monday - Friday: 6 a.m. to 5 p.m., Pacific Time

Signs of financial elder abuse

  • ATM activity in the vulnerable adult's account, even though he or she is physically unable to leave home
  • Abrupt and unexplained change in a financial Power of Attorney, new names added to signature cards, or a new joint account.
  • Signatures that seem forged, unusual or suspicious
  • Out-of-sync check numbers
  • Allegations of "missing funds" from a vulnerable adult's account
  • Credit union or credit card statements sent to an address other than the vulnerable adult's home
  • Unusual cash withdrawals from a checking account
  • Abrupt increase in credit card activity or a sudden flurry of bounced checks
  • Sudden appearance of previously uninvolved relatives claiming rights to a vulnerable adult's affairs and possessions
  • A caregiver who appears to be getting paid too much or too often

If you see signs of Elder Abuse, say something

An elderly person may be unable to stop the abuse, so if you believe something is going on, please report it. Call the Eldercare Locator at (800) 677-1116, Monday - Friday: 6 a.m. to 5 p.m., Pacific Time. The person who takes your call will refer you to the best local agency to help based on the circumstances you describe.

Traveling Notifications
Keep your cards active when you travel.
Learn More
Financial Services
We’ll help you build, safeguard, and share your hard-earned wealth.

We use cookies to improve your experience on our site, enable important site functionality including analytics, site traffic, personalization and marketing. By continuing to user our site, you accept our use of cookies in accordance with our Privacy Policy. Learn more