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What comes to mind when you think about buying a car? Maybe it's the way you'll feel behind the wheel of something new (or different). Maybe you picture more comfortable family trips, or perhaps you might even look forward to commuting a little more.
You probably have some questions, so we've put together the FAQ below. And, we'd love to talk to you about Auto Shopper in detail anytime. Just give us a call at (800) 734-7292.
STEP 1 - Tell us how we should get in contact with you
STEP 2 - Tell us what kind of car and features you want
STEP 3 - Sit back and relax. We will do all the negotiating and locating and contact you when your car is ready
Services provided by Global Auto Solutions an independent service provider licensed by the California Department of Motor Vehicles and not affiliated with San Mateo Credit Union. All new cars arranged for sale are subject to price and availability from the selling franchised new car dealer.
What is a Personal Auto Shopper?
Our Personal Auto Shopper is a free service for San Mateo Credit Union Members. Our shoppers are industry experts who work with over 500 auto dealers to help you find the new or used vehicle (up to six model years old) of your choice, without you having to visit a single dealership or haggle for the best price. We'll get you the car you want, do all the negotiating for you, and in most cases we'll deliver it right to your home or office and you won't spend hours at a dealer. Plus, you could get up to .25% off your auto loan when you finance with San Mateo Credit Union.
The Personal Auto Shopper service is absolutely free to San Mateo Credit Union members.
In most cases we will have found a new car for you in less than one business day.
Yes! Just give us a call and we'll help you determine the value of your trade based on market conditions and the condition of your vehicle, advantages and disadvantages of selling privately, and compare trade-in values for your vehicle among multiple dealers so you can get the highest amount for your trade.
No, you can choose to finance with San Mateo Credit Union or pay cash.
The biggest advantage is the time and energy you'll save by not having to do all the legwork to find the vehicle you want. No more driving around town, flipping through newspapers, tireless Internet searches, haggling with dealerships, or getting stuck at the dealer for hours. We do all the work for you for free. Plus, you save on the cost of your vehicle, and your auto loan rate when you finance with San Mateo Credit Union.
Yes. This exclusive FREE service is only available to San Mateo Credit Union members. If you're not yet a member, we encourage you to apply so you can take advantage of this exclusive service.
In many cases we can have your vehicle delivered to you The dealer will print the paperwork in advance and deliver it with the vehicle. Before you sign anything, you will have an opportunity to inspect, test drive, and review the operating features. Only when you're satisfied with it, will you complete the paperwork. If you pick up the vehicle from the dealership, you can complete your transaction at the time of pick-up with our preferred contact at the dealer to streamline your purchase.
No worries. If, when your vehicle is delivered, it isn't exactly what you wanted, just tell the driver to turn around and go back to the dealership. We'll keep looking on your behalf until we find exactly what you want.
Services provided by Global Auto Solutions, an independent service provider licensed by the California Department of Motor Vehicles and not affiliated with San Mateo Credit Union. All new cars arranged for sale are subject to price and availability from the selling franchised new car dealer.
A new look for us means better experience for you. Our redesigned site makes it easy to find what you need and it looks great on desktop and mobile.
Access to your account is only a couple clicks away. To log in, click the Login button at the top of any page, then enter your user name and password, which have not changed.
Find loans, accounts, credit cards, digital banking, and much more – all in fewer clicks. Explore the top navigation and go directly to popular pages using “Quick Links”
Find answers fast using our convenient search tool. Just submit your question to get a full range of results found within our site.
Choose a financial milestone on the homepage to read online educational materials, plan for related events, check out products and helpful resources, and more.
From useful calculators to online financial education courses to security tips, SMCU has an entire section dedicated to keeping you financially fit.