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Contact Information

For your convenience, San Mateo Credit Union provides many ways for you to access your accounts or contact our skilled member-service professionals. Whether you prefer to contact us online, via mail, or by phone, we make it quick and easy.

To contact us about any of the following please click on the item.

MAILING ADDRESS

Send loan payments and correspondence to:

San Mateo Credit Union
P.O. Box 910
Redwood City, CA 94064-0910

E-MAIL
General questions: memberservices@smcu.org*
Human Resources Department: hrd@smcu.org
Financial Education Department: FinancialEducation@smcu.org
Web site comments or problems: smcuonline@smcu.org
* Please do not send confidential or sensitive information via e-mail.

PHONE NUMBERS
Call-24: (650) 363-1777
Contact Center:
         Toll-free:
(650) 363-1725
(888) 363-1725
Real Estate: (650) 363-1799**
Consumer Loans: (650) 363-1725 Option 3
** Please note that loan officers cannot give account balances or make transfers.

FAX NUMBERS
Contact Center: (650) 367-7423
Real Estate: (650) 367-1227

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