At SMCU, we strongly believe that everyone has the right to keep their
information private. Learn more about what SMCU does with your personal
information .
SMCU encourages you to take part in protecting your financial privacy. We offer
the following guidelines to help keep your personal information confidential:
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Be careful not to give account information over the phone to people claiming to
represent SMCU. If you have any concerns, ask for the caller's name and phone
number, so you can call back to confirm association with SMCU. As an added
measure, call our Member Services and Support Center at (650)363-1725 to
confirm the call.
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Do not share financial information with any merchants unless you are making a
purchase or entering into an agreement with them that involves your money or
your account.
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Make sure that SMCU has current information on you — such as address, phone
numbers, and e-mail — so we can easily contact you if we detect potentially
fraudulent activity on any of your accounts.
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Never divulge your personal identification number (PIN) to anyone. Don't write
it down in an obvious place or carry it in your wallet. The safest thing to do
is pick a PIN that's easy for you to remember but difficult for someone else to
figure out.
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If you lose or misplace your credit card, debit card, or checks, inform SMCU at
once.
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If you wish to stop receiving unsolicited credit card offers in the mail, call
the Credit Reporting Industry pre-screening opt-out toll-free number at
(888)567-8688 and follow the recorded prompts.
SMCU's website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site also uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Some of these cookies may also be used to track how you use the site to target ads to you on other websites.
If you have any questions about your privacy or would like to restrict
information sharing, please call our Member Services and Support Center at (650)363-1725,
and we will be happy to help you. Or, if you would rather send us an email
indicating you would like to restrict information sharing, please send us your
choice at
optout@smcu.org
or complete an opt-out form.