Privacy Policy

• Be careful not to give account information over the phone to people claiming to represent SMCU. If you have any concerns, ask for the caller's name and phone number, so you can call back to confirm association with SMCU. As an added measure, call our Member Services and Support Center at (650)363-1725 to confirm the call.
• Do not share financial information with any merchants unless you are making a purchase or entering into an agreement with them that involves your money or your account.
• Make sure that SMCU has current information on you — such as address, phone numbers, and e-mail — so we can easily contact you if we detect potentially fraudulent activity on any of your accounts.
• Never divulge your personal identification number (PIN) to anyone. Don't write it down in an obvious place or carry it in your wallet. The safest thing to do is pick a PIN that's easy for you to remember but difficult for someone else to figure out.
• If you lose or misplace your credit card, debit card, or checks, inform SMCU at once.
• If you wish to stop receiving unsolicited credit card offers in the mail, call the Credit Reporting Industry pre-screening opt-out toll-free number at (888)567-8688 and follow the recorded prompts.

SMCU's website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site also uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Some of these cookies may also be used to track how you use the site to target ads to you on other websites.

If you have any questions about your privacy or would like to restrict information sharing, please call our Member Services and Support Center at (650)363-1725, and we will be happy to help you. Or, if you would rather send us an email indicating you would like to restrict information sharing, please send us your choice at optout@smcu.org or complete an opt-out form.